Privacy Policy

Privacy Policy

Neil Griffin & Co respects your privacy and is committed to protecting it.

You can browse our website without disclosing any personal data.

Please read the following carefully.

Personal data collected

From our website you can send us a message. You may also decide to telephone us. We will then collect and process data about you. This will be any information you provide in a message, telephone call, or subsequent meeting. We may keep a record of this.

Data collection and purpose

We collect your personal data to help us understand your needs, give you information you ask about our services, and provide you with any services you instruct us to provide. Specifically, we may use your information in the following ways:

  • to communicate with you;
  • to provide you with information that you request from us
  • to provide the services you have requested from us

If you are an existing client, we will only contact you by electronic means (e-mail or SMS) if you have consented to this – or if you contact us by email or SMS.

If you are a new client, we will contact you by electronic means only if you have consented to this. If you send us an email, you consent to our replying by email.

We do not collect extra information about our visitors from other sources.

Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required for the provision of our services or required by law. We will never sell, rent or lease your personal data to others.

Data Retention

We only retain your data for so long as it is required. We may need to retain it to comply with our legal and regulatory obligations – commonly, for at least seven years after we have last advised you. If you instruct us to provide you with legal services, data retention is dealt with specifically in our Engagement Letter for the particular matter. We may also retain your data if we believe it may be relevant to any ongoing or prospective legal proceedings or to defend our legal rights. This may include providing information to others for the purposes of prevention of fraud.

Disclosure of your information

Sometimes we may need to give information to our agents and subcontractors for the purpose of providing legal services. In these circumstances we always ensure that the information is safe and secure.

You agree that we may transfer your personal data to third parties:

  • if Neil Griffin & Co merges with another firm, provided such third party or newly created entity agrees to observe this policy; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation, or other agreements, or to protect the rights, property, or safety of Neil Griffin & Co, our clients, or others.

Parts of our website contain links to third party websites. If you use these links, you will leave our website. When you access a third party owned site, please understand that we do not control the content and are not responsible or liable for their privacy policies. We suggest that you carefully review the privacy policies of each site you visit. These other sites may send their own cookies to users, collect data, or solicit personal information. Please check these policies before you submit any personal data to these sites.


Please be aware that any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details.

Crime prevention and detection

We have systems that protect our clients and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other external organisations may use and search these records to help us to trace debtors, recover debt, prevent fraud and to manage your accounts, or check your identity to prevent money laundering, unless you provide us with other satisfactory proof of identity.

Cookies and automatic collection of information

We do not use cookies for collecting personal information.

Our website does not automatically store or capture personal information


If you have any comments questions about Neil Griffin & Co or our use use of your information, or about this Privacy Policy, please send an e-mail to [email protected]. When you send us or provide us with personal information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information) or via telephone, we use it to respond to your requests.

When you e-mail us please remember that the content of your e-mail is insecure and could be intercepted. Accordingly, please keep the amount of confidential information to a minimum and we will do likewise when we reply.

Access to personal data

Neil Griffin & Co strives to keep your personal data accurate and encourages you to contact us at [email protected] to update your information, if necessary.

You have the right to access information we hold about you. We make no charge for providing this to you.

For any enquiry or concern about our Privacy Policy, or to request access to your personal data, please contact:

  • Contact: Data Protection Compliance Officer
  • Email [email protected]
  • Address: Blackwater Chambers, Honiton, EX14 1JP
  • Telephone Honiton (01404) 42609

If the data we hold on you is inaccurate in any way, you may have the data erased, rectified or amended

We reserve the right to refuse to provide you with a copy of your personal data, but will give reasons for our refusal and allow you to challenge our decision.

Complaints and disputes

We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send any your questions and comments regarding our privacy policy to [email protected] or send a letter to our Data Protection Compliance Officer at the address set out above.

If you do not receive a response to your inquiry – or if you feel your inquiry has not been satisfactorily addressed, please contact:

The Information Commissioner
Wycliffe House
Water Lane

Telephone: 01625 545 700
Fax: 01625 524 510

Email: [email protected]


Changes to this privacy policy

If there are changes or additions to the terms of this Privacy Policy, we will post those changes on our website so that you will always know what information we collect online or by other means, how we use it, and what choices you have. Please be sure to check our Privacy Policy before proceeding to use our website.


© 2018 Neil Griffin & Co